AB POS Systems
Frequently Asked
Questions
General Questions:
1. What is AB POS Solutions?
AB POS Solutions is a company that delivers customized payment and point-of-sale (POS) solutions to businesses nationwide.
2. What types of businesses can benefit from AB POS systems?
AB POS systems cater to a wide range of industries, including restaurants, retail stores, and service-based businesses, helping them streamline operations and enhance customer experiences.
Features & Functionality:
3. What key features does AB POS offer?
AB POS provides various features, including:
- • Order management
- • Inventory management
- • Staff scheduling
- • Table management
- • Menu creation
- • Analytics and reporting
- • Customer loyalty programs
- • Contactless ordering
- • Kitchen display system
- • Real-time fraud monitoring
- • Support for various payment methods, including credit cards, debit cards, and digital wallets
- • 24/7 customer support
4. Does AB POS support mobile devices?
Yes, AB POS is compatible with Android and iOS devices, allowing businesses to manage operations on-the-go.
5. Can AB POS integrate with other applications?
Yes, AB POS integrates with applications such as Worldpay for Enterprise and Authorize.net, enhancing its payment processing capabilities.
Pricing & Support:
6. What pricing plans does AB POS offer?
AB POS offers subscription-based pricing starting from $69.99 per month. Customer care is included in every software subscription.
7. What languages does AB POS support?
AB POS supports both English and Spanish languages, catering to a diverse user base.
8. What kind of customer support does AB POS provide?
AB POS offers comprehensive support options, including:
- • Email/Help Desk
- • FAQs/Forum
- • Knowledge Base
- • Phone Support
- • 24/7 Live Representative
- • Chat Support
Implementation & Compliance:
9. How can AB POS help improve business efficiency?
AB POS provides real-time business insights through its Cloud Portal, offering key performance indicators and detailed statistics to help businesses make informed decisions and optimize operations.
10. Is AB POS compliant with payment security standards?
Yes, AB POS ensures secure payment processing and offers comprehensive breach warranty coverage to protect businesses from potential credit card breaches.
11. How much do software upgrades cost?
AB POS: Like support, software updates and new feature releases are included in the software subscription, ensuring that your restaurant always runs smoothly with the most up-to-date software. This means you'll have all the newest features and enhancements at your fingertips, empowering your restaurant to operate efficiently and effectively. With these continuous updates and improvements, you can enhance customer experiences and streamline your operations effortlessly.
12. Can I use my own hardware?
Certain hardware is compatible with AB POS, but we strongly advise against using your own hardware because it prevents us from ensuring your success, as we're unable to support equipment not purchased through AB AB POS. When you choose AB POS products, you are making sure your hardware is optimized for your restaurant operations, reducing downtime and enhancing efficiency. Our dedicated support team is always ready to assist you with any issues related to AB POS products, ensuring that your restaurant runs smoothly without unexpected interruptions. Moreover, AB POS products are designed to integrate seamlessly with our software, offering you a holistic solution tailored specifically for the unique demands of the food service industry. By using AB POS equipment, you're not just buying hardware; you're investing in a reliable partnership that prioritizes your restaurant's success.