AB POS SOLUTIONS, INC.
SMS PRIVACY POLICY
1. Introduction
AB POS Solutions, Inc. ("AB POS," "Company," "we," "us," or "our") respects your privacy and is committed to protecting the personal information collected in connection with its Short Message Service ("SMS") communications.
This SMS Privacy Policy explains how we collect, use, disclose, retain, and protect information when you consent to receive text messages from AB POS. It applies to SMS communications sent by or on behalf of AB POS in connection with our products, services, platforms, customer support, merchant services, account administration, and related business operations.
2. Information We Collect
When you enroll in or otherwise consent to receive SMS communications from AB POS, we may collect and maintain:
- Your mobile telephone number.
- Your name and associated account or business information.
- The date, time, source, and method of your consent.
- Your SMS communication preferences.
- Messages, responses, and support requests you submit.
- Delivery status, opt-out requests, and other messaging activity.
- Information reasonably necessary to authenticate your identity, administer your account, provide support, or deliver requested communications.
AB POS does not sell, rent, or share your personal information with third parties for their independent marketing or promotional purposes.
SMS opt-in data, mobile telephone numbers, and consent records will not be shared with third parties or affiliates for marketing or promotional purposes.
This restriction does not prevent AB POS from using service providers strictly as necessary to deliver SMS communications, operate messaging systems, maintain security, comply with applicable law, or provide services requested by you. Such providers may process information only on behalf of AB POS and may not use it for their own marketing purposes.
3. How We Use Your Information
AB POS may use information collected through its SMS program to:
- Send account, service, transaction, billing, or operational notifications.
- Provide customer service and technical support.
- Communicate regarding appointments, installations, training, equipment, or service requests.
- Deliver security alerts, verification codes, and account-related notices.
- Respond to questions or requests submitted by SMS.
- Provide product, service, or promotional communications when separately authorized.
- Maintain evidence of consent and communication preferences.
- Prevent fraud, abuse, unauthorized access, or other unlawful activity.
- Comply with legal, regulatory, contractual, and recordkeeping obligations.
AB POS will use SMS information only for legitimate business purposes consistent with the consent provided by the recipient.
4. Consent and Opt-In Methods
You may consent to receive SMS messages from AB POS through one or more of the following methods:
- Submitting an online registration or consent form.
- Selecting an SMS consent checkbox on an AB POS website, portal, application, or electronic form.
- Sending a designated keyword, such as JOIN or START, to an AB POS telephone number or short code.
- Providing written consent through a paper agreement, application, or authorization form.
- Providing express consent during an authorized customer service, sales, onboarding, or support interaction.
- Using another consent method that satisfies applicable legal and carrier requirements.
Where required, AB POS will maintain records documenting the recipient's consent.
Consent to receive marketing SMS messages is voluntary and is not a condition of purchasing or receiving AB POS products or services. Transactional or service-related communications may be subject to separate consent or account requirements.
5. Message Frequency and Charges
Message frequency varies based on the services selected, account activity, support requests, and the nature of the applicable SMS program.
Message and data rates may apply according to the terms of your wireless service plan. AB POS does not determine or control charges imposed by your wireless carrier. You are responsible for any carrier charges associated with sending or receiving SMS messages.
Delivery of SMS messages is subject to effective transmission by your wireless carrier and is not guaranteed.
6. Opt-Out and Support
You may withdraw your consent and stop receiving SMS messages at any time by replying:
- STOP to unsubscribe.
- HELP to request assistance.
AB POS may recognize other customary opt-out keywords when required by applicable messaging standards.
After submitting a valid opt-out request, you may receive one final confirmation message. You will not receive additional messages from the applicable SMS program unless you provide consent again. An opt-out request may not prevent communications that are legally required or otherwise permitted without marketing consent.
7. Disclosure of Information
AB POS may disclose limited information when reasonably necessary to:
- Messaging platforms, telecommunications providers, hosting providers, and other vendors that help deliver or administer the SMS program.
- Professional advisers, auditors, insurers, financial institutions, or compliance providers acting on behalf of AB POS.
- Government agencies, courts, regulators, law enforcement authorities, or other parties when required by law or valid legal process.
- A successor organization in connection with a merger, acquisition, financing, reorganization, sale of assets, or similar corporate transaction, subject to applicable privacy obligations.
- Protect the rights, property, security, or safety of AB POS, its customers, its personnel, or others.
All disclosures are limited to legitimate operational, legal, security, or service-related purposes. SMS consent records and mobile information are not disclosed for third-party or affiliate marketing.
8. Data Retention
AB POS retains SMS-related information only for as long as reasonably necessary to administer the SMS program, provide requested services and support, document consent and opt-out activity, resolve disputes, enforce agreements, satisfy legal or compliance obligations, and protect against fraud or misuse.
Information that is no longer required may be securely deleted, anonymized, or retained in accordance with AB POS's applicable records-retention practices.
9. Data Security
AB POS maintains reasonable administrative, technical, and physical safeguards designed to protect SMS-related information against unauthorized access, acquisition, use, alteration, disclosure, loss, or destruction. These safeguards may include access controls, authentication procedures, employee confidentiality requirements, system monitoring, encryption where appropriate, and vendor oversight.
No electronic transmission, mobile network, or information-storage system can be guaranteed to be completely secure. Therefore, AB POS cannot guarantee absolute security.
10. Children's Privacy
The AB POS SMS program is intended for business customers, authorized account representatives, and individuals who are legally permitted to provide consent. It is not directed to children under the age of 13, and AB POS does not knowingly collect SMS consent from children under 13.
11. Third-Party Services and Wireless Carriers
Wireless carriers and third-party messaging providers may process certain information independently under their own privacy policies and service terms. AB POS is not responsible for the privacy, availability, or security practices of wireless carriers or third-party services that it does not control.
Supported carriers and messaging functionality may vary. Wireless carriers are not liable for delayed or undelivered messages.
12. Changes to This Policy
AB POS may amend this SMS Privacy Policy periodically to reflect changes in its practices, services, technology, or legal obligations. The revised policy will be published on the applicable AB POS website or electronic platform with an updated Last Updated date. Changes will become effective upon publication unless a different effective date is stated or applicable law requires additional notice.
13. Contact Information
Questions, concerns, or requests regarding this SMS Privacy Policy may be directed to:
AB POS Solutions, Inc.
Telephone: (888) 330-3974
Website: www.abpos.com
Email: info@abpos.com
14. Acknowledgment
By opting in to receive SMS communications from AB POS, you acknowledge that you have reviewed this SMS Privacy Policy and consent to the collection and use of your information as described herein. You may withdraw your SMS consent at any time by replying STOP.